Three steps to your first conversation.
No software to install, no consultants. You set it up on your phone, between one customer and the next.
Connect the official WhatsApp
Through Meta’s official sign-up, in a few clicks. No QR code, no risk of being banned for unofficial automation.
Teach your agent
Tell it how to talk and upload your menu, catalog and rules. It answers with what your store knows — it doesn’t make things up.
Follow along and step in anytime
Every conversation shows up in your inbox. One tap and you take over; another and the AI agent is back.
No black box.
Every action the agent takes is recorded in the conversation itself, in your business’s language. You trust it because you can see it.
- What it looked up
- Stock, calendar, catalog — and what it found there before answering.
- When it called someone, and why
- An out-of-policy request, an upset customer, a topic you marked for humans.
- What went wrong
- An integration that’s down shows up in the conversation, with the problem named. Never silently.
Comment on the post
@julia.photos I want it!
Hepthos Sent you a DM
Direct
Hi Julia! Here’s the guide you asked for. Want help picking the size?
Instagram that answers right away.
Someone commented “I want it” on your post? They get a Direct message instantly — and the conversation continues with your AI agent.
- Automatic replies to comments with a keyword
- Direct messages and story replies handled by AI
- Everything in the same inbox as WhatsApp
One inbox for the whole team.
The AI agent handles what it can. What needs a person arrives organized for whoever owns the topic.
Service queue
Conversations that need a human arrive in order, with the reason.
Departments and roles
Sales doesn’t see billing. Everyone sees what’s theirs.
Sales pipeline
Every conversation becomes a lead that moves through your sales stages.
Automatic follow-up
Follow-up messages at the right time, within WhatsApp’s rules.
Built so you can sleep at night.
Official Meta API
Hepthos CRM uses the WhatsApp Cloud API. Your number isn’t at risk of being banned for unofficial automation.
Your AI key, your cost
The AI runs on your own Google Gemini, OpenAI, Anthropic or Groq account. You pay the provider directly, with no markup from us.
Isolated data
Each store’s data is isolated in the database, and you decide how long conversations are kept.
Start free. Pay when the bot is working for you.
The Free plan already organizes your store’s WhatsApp with an inbox, queue and pipeline. The AI agent starts at Start AI; Instagram comes with Social.
Frequently asked questions
Do I need a new number?
No. You connect your business number through Meta’s official sign-up. It needs to be on WhatsApp Business.
Can the bot say something wrong to my customer?
It answers based on the personality and material you provided, and hands over to a person when the topic goes beyond what you allowed. Everything it does shows up in the conversation, with the reason.
How much does the AI cost?
The AI runs on your own key (Google Gemini, OpenAI, Anthropic or Groq) and you pay the provider directly. Inside WhatsApp’s 24-hour window, the agent chats with no plan message limit.
What are proactive messages?
Messages your store sends outside the 24-hour window — follow-ups and re-engagement — always with a Meta-approved template. Each plan includes a monthly amount. Meta bills these messages to your own account.
Does it work on Instagram?
Yes, on the Social and Scale plans: Direct messages, story replies and comment-to-Direct automation.
Can I cancel anytime?
Yes, from the dashboard. Your account goes back to the Free plan and nothing is deleted.
Your next customer is already typing.
Connect WhatsApp and watch your AI agent work today.
Start free